Did you know that nearly 88% of customers reported that online reviews of a business influence their buying decision? Display on your website your customer ratings and reviews is a recommended practice to increase your booking conversion.
For an hotel, the interest is to keep the user on your site, and enable them to directly read the guest reviews of your hotel, without the need of looking at the feedback on third-party review platforms. A guest who check customer reviews on other travel site may be diverted and look at the reviews of your competitors and book another hotel. This is therefore important to display your guest reviews on your website to increase the booking conversion.
How can you display customer reviews on your website?
PULSE BOX is a plugin that enables you to embed customer reviews on your website. Simply copy paste a customized HTML code on your website, and start using your customer ratings to boost your online reputation and increase the traffic to your website.
How to get customer reviews?
You will get more reviews by soliciting your customers to leave a feedback via QR code satisfaction survey, survey link embedded in an email or by integrating a short emoji survey through your WIFI log-in step. This automated process will keep adding dynamic contents (new customer reviews) to your website.
Using a widget is a popular long-run strategy for modern's marketers to add social proof, build brand trust and transparency with both new and current customers. Are you also interested to display your customer reviews on your website?
Speak to our expert today at firstname.lastname@example.org.